Orient Group of Companies Fined 10,000 Rs As Damages

 In the Court of Syed Maruf Ahmedali Presiding Officer/ District & Sessions Judge District Consumer Court, Lahor

MUHAMMAD FAROOQ V/S TALLAT MAHMOOD

 History of Case

 In this Case Mr Muhammad Farooq claim for damages amounting to Rs.500000/- has been filed by petitioner/claimant Muhammad Farooq S/O Muhammad Rafique against the respondents under Punjab Consumer Protection Act 2005.

The allegation in the petition is that the petitioner Muhammad Farooq purchased a Refrigerator of Mitsubishi brand from Alhamd Electronics situated at Irfan Chambers Temple Road, Lahore owned by Respondents Number 3 and 4 for an amount of Rs.30000/- on 9-4-2007. According to the terms and conditions of the warranty was 5 years for the compressor and 1 year for the service and spare parts. The Refrigerator was installed in the house of the petitioner on the same day. It was found that the Refrigerator was not working .

The petitioner lodged a complaint with the respondents on 10-04-2007 but no effort was made by the respondents to remove the same. Thereafter the petitioner served a legal notice through post to the respondents on 28-4-2007 which was also not responded to. The petitioner again approached the respondents in person to get the fault removed from the Refrigerator but the respondents refused to accede to his demand. Hence this petition.

Relief:
 
In view of the above findings the petition is partly accepted and the same is decreed. The respondents No.1and2 of Orient Group of Companies are ordered to replace the Mitsubishi Refrigerator delivered to the petitioner with a brand new Refrigerator within 10(ten) days from today. The Orient Group of Companies is also burdened with cost of Rs.10000/-(ten thousand) like wise respondent No.3 Alhamd Electronics through their proprietor Sheikh Haider is also burdened with costs of Rs10000/- as the Orient Group of Companies had delivered the Refrigerator to the petitioner through respondent No.3. File be consigned to record room after due completion
 
Announced
03-07-2007 

Presiding Officer/
District & Sessions Judge
District Consumer Court
Lahore